Centralized workstations
Info and access
The service concerns the centralised hardware and software management of workstations.
It in particular:
- Ensures the updating of the operating system and the software packages through centralised distribution
- Maintains adequate safety standards through the centralised distribution of safety patches
- Configures on request printers, multi-function printers and scanners
- Provides remote control assistance by the HelpDesk service
- Manages the Microsoft Software centre: platform for the self-service installation and management of free-of-charge software or software licensed to the University, suitably tested for configuring the customer hardware.
Recipients
Teaching and technical/administrative staff.
Basic info
To access the wokstation use the Polimi Credentials (Personal code and password).
Folder Redirection: the user will have at his automatic disposal the personal documents found in the Remote Desktop environment.
Support
call us:
02 2399 2500
mon-fry: 8.30-12.45 / 13.45-17.00
write us:
File management
Desktop, Documents, Immages, Video and Music
The files on the Desktop and in the Documents, Pictures, Videos and Music folders are saved in the OneDrive for Business personal space and are therefore accessible indifferently from centralized PC, Remote Desktop and OneDrive for Business web.
The environments are always synchronized: this means that if you change a file on your PC Desktop, this change will also be present on your OneDrive for Business space and vice versa.
Some features:
- You can take advantage of OneDrive for Business features such as file sharing and versioning.
- From any device, you can access your files using OneDrive for Business web or Remote Desktop. When you return to the centralized workstation you will find everything synchronized.
- The recovery of deleted files can only be done via OneDrive for Business web.
How to recover deleted files
Recover files deleted in the last 93 days:
- Access Webmail, storage and other cloud services, available on Online Services in the Email and other cloud services section
- Choose OneDrive in the navigation menu at the top left
- Select the Trash item from the menu on the left
- Select one or more files for recovery
Software
It is possible to manage (install and / or uninstall) the software for centrally managed workstations by accessing the Microsoft Software Center
(from the Start menu> Microsoft Endpoint Manager> Microsoft Software Center)
Through the platform you can:
- view the entire software offer
- autonomously install the software that require no authorization
- request authorisation for the software not directly available . At the same time your manager will have to grant authorisation in turn using the Centralised client assistance form request.
- uninstall software already installed on the pc
Help and setup: Microsoft software center handbook
Peripheral setup
To install a pre-existing peripheral device, contact customer assistance.
The request for the supply of printers, multi-function printers and scanners must be sent by the Head of structure [?] via form online.