Functional mailbox setup

Instructions for Outlook mobile device iOS or Android

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  • Open Outlook
  • tap Add account in the left navigation panel
  • tap Add a shared mailbox

Reference screen

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If you have multiple accounts in Outlook Mobile, select the one that has the necessary permissions to access the shared mailbox.

Reference screen

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After you complete the account setup process, the shared mailbox will appear in the account list in Outlook for iOS or Outlook for Android.

To remove a shared mailbox, go to Settings > Accounts. Then tap the shared mailbox and choose “Delete Account”.

You have finished the setup