Centralized workstations

Info and access

The service concerns the centralised hardware and software management of workstations.

It in particular:

  • Ensures the updating of the operating system and the software packages through centralised distribution
  • Maintains adequate safety standards through the centralised distribution of safety patches
  • Configures on request printers, multi-function printers and scanners
  • Provides remote control assistance by the HelpDesk service
  • Manages the Microsoft Software centre: platform for the self-service installation and management of free-of-charge software or software licensed to the University, suitably tested for configuring the customer hardware.


Teaching and technical/administrative staff.


To access the workstation use the University login details (Personal code and password).

File management

Desktop, Documents, Immages, Video and Music

The files on the Desktop and in the Documents, Pictures, Videos and Music folders are saved in the OneDrive for Business personal space and are therefore accessible indifferently from centralized PC, Remote Desktop and OneDrive for Business web.

The environments are always synchronized: this means that if you change a file on your PC Desktop, this change will also be present on your OneDrive for Business space and vice versa.

Some features:

  • You can take advantage of OneDrive for Business features such as file sharing and versioning.
  • From any device, you can access your files using OneDrive for Business web or Remote Desktop. When you return to the centralized workstation you will find everything synchronized.
  • The recovery of deleted files can only be done via OneDrive for Business web.

Recover files deleted in the last 93 days:

  1. Access Webmail, storage and other cloud services, available on Online Services in the Email and other cloud services section
  2. Choose OneDrive in the navigation menu at the top left
  3. Select the Trash item from the menu on the left
  4. Select one or more files for recovery

Software for workstations centrally managed by Asict

To manage the software found on centrally managed workstations (install and/or uninstall), you must access the Microsoft Software Centre. Through the platform you can:

  • view the entire software offer
  • autonomously install the software that envisage no authorisation
  • request authorisation for the software not directly available. At the same time your manager will have to grant authorisation in turn using the Centralised client assistance form request
  • uninstall software already installed on the pc

Help and setup: User manual on Microsoft software centre

Peripheral installations

To install a pre-existing peripheral device, contact customer assistance.

The request for the supply of printers, multi-function printers and scanners must be sent by the Head of structure [?] via form online.